Continuous quality improvement by processes; validation using structures. Directed by methods, executed by our employees!
forms the basis for all activities in KOSTAL: each individual employee
has a significant contribution to make to Quality. The Quality policy
forms the basis of the work carried out by all KOSTAL employees
around the world.
philosophy applies to all our products, processes and services,
as an essential in securing the future of the company.
objective is the total satisfaction of our customers : we achieve
this by fault-free products and services, by 100 % punctuality and
by friendly and competent co-operation with our customers' employees.
for continuous improvement means that each and every employee must
be fully aware of the quality aspects of his or her individual work,
as well the active contribution he or she can make to achieve continuous
improvement in KOSTAL's products, processes and services.
thinking and operation
our Quality objectives, the skills and capabilities of our employees
must be developed and strengthened on a continuous basis, in terms
of customer and quality-oriented thinking and operations.
Quality through Leadership
must set an example for their employees. They must formulate clear
and achievable goals and must support the employees in the achievement
of these goals. The managers are responsible for the achievement
of the objectives which they set.
in international competition
It is the
declared aim of the company to demonstrate its world-wide competitiveness
by gaining international quality certifications and awards.